Commuter Benefit Program

You're eligible if you're a regular or fixed-time employee who commutes to and from work. This includes a commute that requires you to pay for parking, use of public transportation, or vanpool.

Interns and flexible employees are eligible for the Commuter Benefit Program if you’re traveling to or from work and have earnings for the two pay periods before the benefit month. If you don’t have earnings in the prior two pay periods, you generally aren’t eligible for the Commuter Benefit Program.

When this happens, HealthEquity will cancel your participation as well as elections on file. However, this might not happen in time to stop your intended next payroll deduction. So, if you have an upcoming schedule change in which you will not have earnings paid, cancel your participation with HealthEquity before the deadline. Once your earnings restart, you’ll need to re-enroll by the deadline below.

Note: If you’re on a leave of absence or leave Wells Fargo, your eligibility will be affected.

The money you contribute is deducted from your pay on a before-tax basis — reducing your taxable income. Deductions are taken out of your first pay each month for the current month's benefit. For example, deductions taken out of your first pay in March are for your March benefit.

The 2026 IRS limit is:

• Transit: $340
• Parking: $340

Note: Missed payroll deductions will be collected from your next available pay in the current or next year. Expenses from mileage, tolls, fuel, carpooling, and business travel are not eligible for the Commuter Benefit Program.

Important: You can contribute more after tax. If you elect to contribute more than the IRS limit, the amount over the limit will automatically be deducted on an after-tax basis. Contact your tax consultant if you have questions about the tax implications.

You can conveniently order commute-related passes online and have them mailed directly to your home, which means no more standing in line to purchase fare cards, or you can elect to have HealthEquity pay your parking vendor directly. Other options are detailed in the your order options section.

There are no fees for you to use the program.

You can sign up, make changes, or cancel your participation on a month-to-month basis, subject to the specified date requirements detailed in the when to enroll section.

Note: There are no refunds, returns, or payroll deduction adjustments for unused transit passes or parking costs.

Wells Fargo is committed to preserving the environment and reducing its carbon footprint. When you take public transportation or a vanpool, you are contributing to these efforts. Together, we can save money and the environment at the same time.

The amount you elect for these services will be deducted from your pay before taxes, up to the IRS limit. Any amount over that limit will be deducted after taxes. Deductions will be taken out of your first pay each month for the current month’s benefit. For example, deductions taken out of your first pay in March are for your March benefit.

Any missed payroll deductions will be collected from your next available pay, whether in the current or subsequent year.

Visit HealthEquity. Select Register and follow the instructions.

Note: The ID Code field on the Identify Yourself page (step 1) requires the last four digits of your Social Security number.

Your pass or fare card mailed to your home address. Be sure your address is accurate in Workday.

To place an order for a pass or fare:

• Sign on to HealthEquity, select Transit, then select either Place Transit Order or Place Vanpool Order, and follow the instructions.
• The pass or fare will be mailed to the address displayed on the Confirm Contact Information screen before the first of the benefit month. The mailing address listed is the mailing address on file at Wells Fargo. If you need to correct your mailing address, access Workday or contact Employee Care at 1-877-HRWELLS (1-877-479-3557), option 2.

You may use a HealthEquity Commuter Card to directly pay for your eligible transit or vanpool expenses. This stored-value card works like a credit card at transit operators that accept them.

To order a HealthEquity Commuter Card:

• Sign on to HealthEquity, select Transit, then select either Place Transit Order or Place Vanpool Order, and follow the instructions.
• If HealthEquity Commuter Card is not listed as an option after selecting your transit authority, it is not an option for that transit authority.

The HealthEquity Commuter Card will be mailed to the address displayed on the Confirm Contact Information screen before the first of the benefit month. The mailing address listed is the mailing address on file at Wells Fargo. If you need to correct your mailing address, access Workday or contact Employee Care at 1-877-HRWELLS (1-877-479-3557), option 2.

Transit funds are automatically loaded on the 20th of the month before each benefit month. Any remaining funds are automatically rolled over for use in the next benefit month.

If your transit needs change, you can call HealthEquity at 1-877-924-3967 and ask to move the balance from your HealthEquity Commuter Card as a credit back to your Commuter Benefit account. The credit applied to your Commuter Benefit account will be used to offset your Wells Fargo payroll deduction for future commuter orders. Refunds and payroll adjustments are not allowed.

Pay your transit provider up front and later submit a claim for reimbursement.

How to enroll in Pay Me Back:

• Sign on to HealthEquity, select Transit, select either Place Transit Order or Place Vanpool Order, and select Pay Me Back as an option, if available, and follow the instructions.
  
  The amount you enter will be deducted from your pay before taxes, up to the IRS plan limit. Do not enter amounts that are over the IRS limit, as there is no benefit to do this for the Pay Me Back option.

How to submit a Pay Me Back claim for reimbursement:

• Sign on to HealthEquity, select Transit then Reimburse Me and follow the instructions.
• Keep original receipts for your records.
• Claims will not be accepted earlier than the first day of the benefit month indicated.
• To receive reimbursement during the current month, submit your claim by 5:00 p.m. Central Time on the fourth business day of the month. Claims received afterward will be eligible for reimbursement in the next month.
• You must submit receipts for a given calendar year within six months of when expenses are incurred. For example, submit receipts for expenses incurred in September by March 31 of the following year. Because your transit or vanpool expenses will not be reimbursed until HealthEquity has received the receipts, you'll want to submit them as soon as possible.
• Pay Me Back elections not used within six months from the date the funds are deposited into your account will convert to a credit, which will be applied to future orders and be used to offset your future Wells Fargo payroll deduction.

Note: If you are enrolled in a flexible spending account (FSA) or Health Reimbursement Account (HRA), your Commuter Program Pay Me Back reimbursement will be deposited automatically to the same bank account to which your Wells Fargo pay is deposited. Otherwise, a check will be mailed to your home address. The address displayed on the Confirm Contact Information screen is the mailing address on file at Wells Fargo and will be used for reimbursements by check. If you need to correct your mailing address, access Workday or contact Employee Care at 1-877-HRWELLS (1-877-479-3557), option 2. If you are not enrolled in an FSA and do not want to receive a check, you may want to consider one of the other two payment options (Pay My Provider or HealthEquity Commuter Card).

To enroll in this option, you'll need to have your monthly parking invoice available for reference.

To set up payment to your vendor:

• Sign on to HealthEquity, select Parking, select either Place Parking Order or Park & Ride Order, and follow the instructions.
• If you don't see your work location listed as an option, select Don't see your work location? If you don't see your parking location, select Don't see your parking location?

Note: Your parking vendor will receive payment prior to the first of the benefit month.

Pay your parking vendor up front and later submit a claim for reimbursement.

How to enroll in Pay Me Back:

• Sign on to HealthEquity, select Parking, select either Place Parking Order or Park and Ride, and follow the instructions. Save your receipt or invoice until you are ready to submit a Pay Me Back claim for reimbursement.
• If you do not see your work location listed as an option, select Don't see your work location? If you don’t see your parking location, select Don't see your parking location?

The amount you enter will be deducted from your pay before taxes, up to the IRS plan limit. Do not enter amounts that are over the IRS limit, as there is no benefit to this.

How to submit a Pay Me Back claim for reimbursement:

• Sign on to HealthEquity, select Parking then Pay Me Back and follow the instructions.
• Keep original receipts for your records.
• Claims will not be accepted earlier than the first day of the benefit month indicated.
• To receive reimbursement during the current month, submit your claim by 5:00 p.m. Central Time on the fourth business day of the month. Claims received afterward will be eligible for reimbursement in the next month.
• You must submit receipts for a given calendar year within six months of when expenses are incurred. For example, submit receipts for expenses incurred in September by March 31 of the following year. Because your parking expenses will not be reimbursed until HealthEquity has received the receipts, you'll want to submit them as soon as possible.
• Pay Me Back elections not used within six months from the date the funds are deposited into your account will convert to a credit, which will be applied to future orders and be used to offset your future Wells Fargo payroll deduction.

Note: If you are enrolled in a flexible spending account (FSA) or a Health Reimbursement Account (HSA), your Commuter Program Pay Me Back reimbursement will be deposited automatically to the same bank account to which your Wells Fargo pay is deposited. Otherwise, a check will be mailed to your home address. The address displayed on the Confirm Contact Information screen is the mailing address on file at Wells Fargo and will be used for reimbursements by check. If you need to correct your mailing address, access Workday or contact Employee Care at 1-877-HRWELLS (1-877-479-3557), option 2. If you are not enrolled in an FSA and do not want to receive a check, you may want to consider one of the other two parking payment options (Pay My Provider or HealthEquity Commuter Card).

You may use a HealthEquity Commuter Card to directly pay for your eligible parking expenses. This stored-value card works like a credit card at parking operators that accept them.

To enroll in this option:

• Sign on to HealthEquity, select Parking, then select either Parking or Park and Ride, and follow the instructions.
• If HealthEquity Commuter Card is not listed as an option after selecting your parking facility, it is not an option for that parking facility.
• If you don't see your work location listed as an option, select Don't see your work location? or if you don't see your parking location, select Don't see your parking location?

The HealthEquity Commuter Card will be mailed to the address displayed on the Confirm Contact Information screen before the first of the benefit month. The mailing address listed is the mailing address on file at Wells Fargo. If you need to correct your mailing address, access Workday or contact Employee Care at 1-877-HRWELLS (1-877-479-3557), option 2.

Parking funds are automatically loaded the last day of the month before each benefit month so you can use your benefits whenever you need them.

The HealthEquity Commuter Card for parking can hold a greater before-tax balance than the IRS limit, but you can only spend up to the before-tax IRS limit per month. This means if you have more before-tax balance on your card than the IRS limit, it will decline once you reach the limit. You can still use the card over the before-tax limit if you have an available balance that consists of after-tax funds. The breakdown of the available balance can be located under your commuter card activity. 

If your parking needs change, you can call HealthEquity at 1-877-924-3967 and ask to move the balance from your HealthEquity Commuter Card as a credit back to your Commuter Benefit account. The credit applied to your Commuter Benefit account will be used to offset your Wells Fargo payroll deduction for future commuter orders. Refunds and payroll adjustments are not allowed.